Web Development & UX Research

This was a volunteer, part-time, remote position at a non-profit where I served as the only web developer for the first two years. As one of the founding members of the organization, I initially served as Board Member and later shifted to the role of Website Coordinator & Co-Chair of the Website and Communication Committee.

• UX Research: developed a research agenda for iterative testing and implementation of the content navigation, including accessible and responsive web functionality; attended to SEO, site meta data, information architecture; developed usability testing procedures for custom taxonomies, member registration, member listserv, and guest accounts; led the effort to select and implement most suitable plugins or custom features
• Web Development: secured the domain and hosting for the organization; added custom functionality to the website via PHP coding to achieve custom taxonomies, filtering, and accessible components (could not be easily achieved with plugins); assisted with selection of several plugins for added functionality: user levels and permissions, guest contributors, custom author bios, payment processing, events maintenance, member listserv, and membership account management
• Technical Writing and Knowledge Management: assisted the Grantwriting Committee with grant proposal writing to secure funding for the non-profit by partnering with university grantwriting students; trained board members on how to install and modify plugins to successfully maintain the website in the future; led project to develop on-boarding guides and training videos for new board members (as part of a student service-learning project); updated internal knowledge base in Google Drive with new processes and procedures